The next day after my teeth had been worked on I got a call from her assistant making sure everything was okay. NOT ONE TIME IN MY LIFE HAVE I EVER GOTTEN A PHONE CALL FROM A DENTIST OFFICE CHECKING TO SEE IF I WAS DOING ALRIGHT. This was exceptional service and worth every penny.
This quote was part of the latest Yelp review our office got. Part of our job everyday is to do follow up calls on patients that had any kind of major treatment from the day before. After reading this review it really helped me realize just how important these calls are to the patients.
I think a lot of times patients are just embarrassed to call us. But by calling them, we can reassure them that what they are feeling is normal and if it’s not, to get them back in. I know for me, I always feel a lot better knowing that a person I took care of is doing well.